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FAQs

Before you cooperate with JEKARe, you may have some questions about us. We collect some frequently asked ones for your further understanding.

We are both a manufacturer and a trading company with over 20 years of experience producing a wide range of shower products, including shower heads, faucets, toilet seats, and other sanitary ware parts. We operate our own factory and production lines, offering high-quality, competitively priced products.

JEKARe offers a variety of finishes, including chrome, brushed nickel, matte black, gunmetal, brushed gold, rose gold, white, and ORB. Additionally, we provide mixed finishes, such as a chrome handle with a matte black faucet body. For more details, please refer to our certifications page.

Yes, we can laser print your logo on the products with your authorization. Customers must provide a logo usage authorization letter to permit us to print their logo.

We primarily use high-quality brass and durable stainless steel for our faucets, ensuring long-lasting performance and compliance with industry standards. Specific material compositions can be provided upon request.

Yes, we welcome orders from individual buyers and small businesses. We aim to build strong relationships with all customers, regardless of order size. Our minimum order quantity (MOQ) is approximately 50 sets per model.

We have a process-oriented Quality Management System (QMS) designed to meet customer requirements effectively and ensure a competitive advantage. All our production processes follow the ISO 9001 standards, which include incoming quality control, in-process checks, and final product inspection. During your visit to our workshop, we will showcase our stringent quality control processes.

Yes, we provide custom, OEM, and ODM services for faucets and showers, allowing customers to select finishes, styles, and specifications that align with their specific needs and preferences.

We manufacture a wide range of faucets and showers, including kitchen faucets, bathroom faucets, shower heads, and various other bathroom accessories. Additionally, we offer extensive customization options across our product lines.

The lead time depends on the order size and complexity. Generally, we aim to deliver bulk orders within 35 days, and sample orders within 7 days. We keep our customers informed and provide accurate delivery timelines.

Our advanced facility has significant production capacity, enabling us to efficiently handle large-scale B2B orders. For specific capacity details, please contact us with your product type and volume requirements, and we will provide a tailored assessment. You can also visit our factory page for more information.

While we take every precaution to ensure the highest quality, issues may occasionally arise. We recommend establishing a clear quality control process with your supplier, including pre-shipment inspections and agreed-upon quality standards. In case of defects or quality issues, please contact us immediately, and we will work with you to resolve the issue through product replacement, repairs, or refunds.

Packaging and labeling requirements vary by country. To ensure compliance, research the regulations for your target market, including language translations, product information, safety labels, and country-specific certifications. We can assist with packaging solutions tailored to your needs.

Yes, we offer sample products upon request. Please fill out our Sample Request Form or email us directly. If you provide project details, we may even offer samples free of charge.

Have more questions?

If you have any additional questions that weren't addressed in the FAQs above, feel free to reach out to us directly. Our team is happy to assist you with any inquiries or provide further information.Contact us today, and we'll be happy to help!

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