JEKARE’s sanitary ware products are designed to meet your needs not only in style but, more critically, in manufacturing quality and long-term reliability. To ensure every Shower Head, Faucet, Toilet Seat, and bathroom accessory is safe and dependable, each unit undergoes a rigorous, multi-stage quality control process governed by our ISO9001-certified management system.

Our comprehensive inspection protocol includes:

This systematic approach guarantees that our products consistently meet or exceed the exacting standards required by leading North American and European brands.

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Warranty Terms

We proudly offer a Limited Lifetime Warranty to the original purchaser of our custom bathroom industry parts, including shower heads, faucets, toilet seats, and bathroom accessories, for residential use. This warranty ensures that our sanitary ware products will be free from manufacturing defects in materials and workmanship under normal residential use, for as long as the original purchaser owns the home in which the products are installed.

Mechanical Warranty

Our custom bathroom parts, including faucets, shower heads, and toilet seats, are covered by a Limited Lifetime Warranty on all mechanical components. This guarantees that all mechanical parts will remain free of defects under normal use for the duration of ownership.

Finish Warranty

We provide a Limited Lifetime Warranty on the finish of all our sanitary ware products. This ensures that the finishes on shower heads, faucets, and toilet seats will remain free from manufacturing defects under normal use.

Warranty Remedy

In the event of a defect covered by this warranty, we will, at our discretion, either repair or replace the defective part or product. This will be the exclusive remedy under this warranty.

Product Exemptions

Certain custom bathroom industry parts are exempt from the Limited Lifetime Warranty and may have specific warranty terms. These exceptions include:

Shower heads, faucets, toilet seats, and bathroom accessories with cosmetic or surface damage caused by misuse, installation errors, or non-standard conditions. 

This warranty does not cover the following:

  • Conditions, malfunctions, or damages not caused by defects in material or workmanship.
  • Damages resulting from improper installation, improper maintenance, misuse, abuse, negligence, accidents, or alterations.
  • The use of abrasive or caustic cleaning agents, or products used contrary to the instructions provided with the product.
  • Excessive water pressure or corrosion damage.
  • Labor or costs related to disconnection, deinstallation, reinstallation, or shipping.

Damage caused by accessories or components not manufactured by our company

Commercial Application Warranty

For commercial applications, the mechanical warranty is limited to one (1) year from the date of purchase. All other terms, exclusions, and limitations of the residential warranty apply.

Warranty for Specific Products:

Product Category

Warranty Period

Shower set (thermostatic/hot & cold) cartridge

2 years

Bathtub faucet/pot filler cartridge

2 years

Bathroom and kitchen faucet cartridge

5 years

Shower/kitchen faucet tube

1 years

Shower hose

1 years

Kitchen faucet spout

1 years

Shower head, hand shower

1 years

Shower/bathroom and kitchen mixer body (chrome finish)

5 years

Shower/bathroom and kitchen mixer body (brushed nickel, matte black, brushed gold, gunmetal)

5 years

Explore Our Product Categories

Discover our diverse range of high-quality shower heads,faucets,toilet seat and accessories,designed to meet the custom needs of every style and budget.